MultiCall IVR
Modules
The product is Windows 2000/XP/2003 based and includes:
MultiCall Server - enables customers to match an incoming call to a profile from an ODBC or SQL database to ensure that all calls are answered by the right person with a personalized touch.
MultiCall Designer - enables call center managers to build custom call scenarios or scripts through an easy to use drag and drop development environment. Designer's rapid development capabilities enable quick application development allowing businesses to keep pace with changing market environments.
Applications
IVR: Building a comprehensive Interactive Voice Response (IVR) solution for your enterprise with or without database.
Capability
  • Interactive Voice Response
  • Interactive database access
  • Switch calls & conference
  • Calls Distribution/Transfer
  • Text To Speech
  • Voice Recognition
Solutions
Bar-Net offers a wide range of solutions based on the MultiCall IVR platform capabilities
Bar-Net Software Ltd. - Jabotinsky 33 st., Ramat-Gan 52511, Israel    Tel: +972 (3) 6000 400   Fax: +972 (3) 6000 401